Education, Emotional Intelligence (EQ), Humanity, Social Work/Helping Profession/Mental Health

Compassion and the Importance of It

I came across this article on LinkedIn: Compassion at Work: What is It?

We all could have a different definition of compassion, but this is the scenario I came up with to describe its meaning;

“Compassion then, is empathy with action.” Imagine being in a meeting with a colleague and all of a sudden they tear up or make a comment that someone they were very close to just died. Compassion is acknowledging this statement and offering to have lunch together to discuss further. Over lunch, you find out it was their best friend from high school that died. You listen patiently, you suggest that this colleague maybe put their thoughts down on paper…you become a person that cares…

I am a social worker who works as a case manager with older adults. I work in a social services department with 30 other staff who perform various roles from Intake to case management to group facilitators, mental health case manager, transportation, supervisors, etc…We are a team and not just a department. Our ages range from young 20’s to late 60’s, mostly women.

Compassion, empathy, caring are in us already or we would not be in this field. “When leaders model and reinforce values that encourage employees to build closer relationships, workplace empathy will increase. Leaders who demonstrated compassion were more likely to foster employee engagement, motivation, and productivity.”

Now, this makes sense to me. We cannot just go to work and focus on work. We support one another as staff, we learn about each other’s personal lives to the extent we choose to share and we become friends as well as colleagues. To me, this fosters compassion and makes the work environment happier, peaceful, caring. Staff wants to go to work and be at work and when relationships between colleagues are good, the work performance is better. Compassion further flows into relationships with clients and their families.

To me it is win-win!

Thoughts? Examples to share regarding compassion?

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